“If you run a company based on the goodwill of millions of volunteer users, contributors, and moderators, one of your top priorities should probably be to focus on making them happy.”
Never mind that he publicly said that the company has never been profitable.
That is always going to the biggest issue, it doesn’t matter how happy, or unhappy, they make the users, the current business strategy just isn’t profitable.
It may not have been profitable, but it used to at least be sustainable. Remember the old “Gold meter”? Reddit Gold was able to more or less cover server costs, back when the Reddit team was lean. The problem is that they ballooned to 2000 employees and tried to compete with Instagram and Twitter.
“If you run a company based on the goodwill of millions of volunteer users, contributors, and moderators, one of your top priorities should probably be to focus on making them happy.”
That is always going to the biggest issue, it doesn’t matter how happy, or unhappy, they make the users, the current business strategy just isn’t profitable.
It may not have been profitable, but it used to at least be sustainable. Remember the old “Gold meter”? Reddit Gold was able to more or less cover server costs, back when the Reddit team was lean. The problem is that they ballooned to 2000 employees and tried to compete with Instagram and Twitter.