minus-squarelancelot_the_ocelot@kbin.socialtoTechnology@lemmy.world•CEO replaces 90% of support staff with AI, praises the system on Twitterlinkfedilinkarrow-up1·1 year agoNgl, most first level support I work with are not the brightest. There is a reason they are first level and on phones, and it’s not because they are subject matter experts. linkfedilink
Ngl, most first level support I work with are not the brightest. There is a reason they are first level and on phones, and it’s not because they are subject matter experts.