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User reviews are suspect.
This is one of the reasons I’m glad that Steam started cracking down on reviews that were just some stupid ASCII art and reviews that were just one big joke – neither of them help people understand whether a game is good and there’s just so much of that trash in the reviews. It’s a small change but so far it’s been positive.
Trigger haptics can work on PC but it is game by game/implementation by implementation. Returnal works when connected via USB but not wirelessly (unless you enable Steam Input for DualSense, but that completely removes haptic trigger capabilities, turns the touchpad into buttons, and switches to Xbox button glyphs), but Ratchet & Clank works wired or wirelessly (without Steam Input enabled for DualSense). The DualSense support on PC is kind of hit or miss, I wish they’d just standardize a library that offers the base features wirelessly – the controller is really nice.