Bit unpopular, but I actually prefer servicenows ticketing system over Jira. Although a big part of that comes down to how my team worked for a while
For a while I had to use Jira for any cloud work and ServiceNow for any dev work on that platform. Keeping track of 2 different boards is maddening
Still wouldn’t address the root problem here: payment processing companies have the power to just deny payment from even happening.
Unless you’re referring to making a federated platform that instead allows devs to connect with buyers and make transactions off channel.
Would limit widespread issues like this but now you’re opening a whole new can of worms with trust