Meta has received more than 1.1 million reports of users under the age of 13 on its Instagram platform since early 2019 yet it “disabled only a fraction” of those accounts, according to a newly unsealed legal complaint against the company brought by the attorneys general of 33 states.
Instead, the social media giant “routinely continued to collect” children’s personal information, like their locations and email addresses, without parental permission, in violation of a federal children’s privacy law, according to the court filing. Meta could face hundreds of millions of dollars, or more, in civil penalties should the states prove the allegations.
That’s up to Meta to figure out, but probably not. Obviously they ignored many legitimate reports if the problem has escalated this far. It’s their responsibility to sift through user reports to find the valid ones, then take action.