- Boeing admitted that a missing work order led to a door plug blowing off an Alaska Airlines 737 Max in January.
- The National Transportation Safety Board (NTSB) reprimanded Boeing for sharing investigative information and referred Boeing’s conduct to the Department of Justice.
- Boeing’s attempt to be transparent and take responsibility for the incident was criticized, highlighting the impact of procedural lapses on flight safety.
Boeing has broken so many rules, what’s another, at this point this incident is irrelevant.
The fact that one missed piece of paperwork is not what caused this, even if it is the trigger. The company focusing on minimizing paper trail and fudging paperwork to pass regulations is what caused it.
No, terrible record keeping is exactly what caused this, according to the anonymous whistleblower: warranty work on the door was performed without any records being created for it due to boeing keeping two record keeping systems, one that was the system of record and one that was used as visibility for management.
That’s exactly my point, it’s not one piece of paperwork, it’s an entire record keeping process that’s screwed up.